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customer care | shipping info

shipping questions

What are your shipping fees?
What's the status of my order? How do I track my order?
When will my order be shipped?
How do I know that my order has been shipped?
Do you ship internationally?
Do you ship to PO boxes or APO/FPO addresses?

What are your shipping fees?

Order Total	UPS Ground	UPS 2-Day	UPS Standard Overnight
	Delivery in 5-7 Business Days	Delivery in 2-3 Business Days	Delivery by Next Business Day
1-2 items	$0.00	$25.00	$40.00
3-4 items	$0.00	$30.00	$45.00
5+ items	$0.00	$35.00	$50.00

Please note Free Ground Shipping does not apply to international orders or orders shipped to Alaska, Hawaii, and Puerto Rico.

Shipments to Alaska, Hawaii and Puerto Rico are only eligible for 2 day or next day shipping. Please add $15.00 to the rates above for any shipment to Alaska, Hawaii or Puerto Rico.

Please note that we do not offer Saturday delivery.

* For a limited time only we will be offering free returns.

You may use the UPS return shipping label included in your delivery free of charge.

What's the status of my order? How do I track my order?

Once you have placed an order, you have the availability of checking its status at any time. To track your order from this page, click here. Once an order has shipped, you will receive a shipment confirmation email that will contain your tracking information.

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When will my order be shipped?

If your order is placed Monday thru Friday before 1:00 pm PST it will be shipped the same day. Any order placed Monday thru Thursday after 1:00 pm PST will be shipped the following day. All orders placed Friday after 1:00 pm PST thru Sunday will be shipped the following business day. You will receive an e-mail confirmation once your order has shipped. Please note, no orders will be shipped on National Holidays. Please call 888.444.7748 for more information concerning our hours and shipping policy.

Please note that we do not offer Saturday shipping.

How do I know that my order has been shipped?

We will send you an e-mail with your tracking number and a link to where you can track it online once your order has been shipped.

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Do you ship internationally?

Yes! We offer international shipping with our shipping partner International Checkout. Once you are ready to check out, just click the "International Shipping" button on the first page of checkout. You will move to the International Checkout process and your order will be on it's way.

*Please note that coupon codes & promotional incentives cannot be applied to international orders.

Do you ship to PO boxes or APO/FPO addresses?

For security reasons, we do not currently ship to P.O. boxes or APO/FPO addresses.

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