A happy customer is our primary goal! 

Trina Turk gladly accepts returns of full priced, unworn, unwashed merchandise with all tags attached and a copy of your packing slip within 14 days of receiving your item(s) for a full refund. For your convenience, you will receive a prepaid return shipping label with any full priced order. Please note: For a full refund, returns must be received at our warehouses within 14 days of your original date of receipt. Refunds will be made in the form of the original payment.

**All sale merchandise is final. We cannot accept returns or exchanges on any sale items, lingerie, or altered items. If any merchandise purchased on sale is returned, it will be shipped back to the customer.

** If you purchased Trina Turk merchandise at a boutique or department store please return it back to that store. Trina Turk is not responsible for merchandise purchased through any other stores or distribution channels. Please review their policies upon purchase.

Swimwear: Any suits that are soiled, worn, damaged or laundered will not be accepted due to health regulations. If we receive such items your account will be charged $15 and the items will be returned to you.

Exchanges: To exchange, please return your full priced order for a refund and re-order the correct item online.

Price Adjustment: Trina Turk gladly honors a one-time price adjustment on full-price merchandise within 14 days of the purchase. Items not purchased at full price are ineligible for price adjustments. There are no price adjustments for Sale product.

Where do I ship my return/exchange?

All returns and exchanges for online orders must be sent to: 

Trina Turk 
Attn: Internet Sales 
3025 West Mission Road 
Alhambra, California 91803 

To exchange please return your full priced item within 14 days of purchase for a refund then place a new order online.

Office hours are Monday-Friday 8AM to 5PM.

When will my credit card be refunded?

Your refund or exchange will be processed within 7 business days of your package's arrival. If there is a refund due, a credit will be issued in the original form of payment.

The credit may not show up until your credit card's next monthly billing cycle. You will be notified via email when this transaction has taken place.