SHIPPING FEES

FedEx Ground: Free
FedEx 2 Day: $15
FedEx Overnight: $25


Please note Free Ground Shipping does not apply to international orders or orders shipped to Alaska, Hawaii, Puerto Rico, and the Virgin Islands. Shipments to Alaska, Hawaii, Puerto Rico, and the Virgin Islands are only eligible for FedEx 2Day or FedEx Overnight shipping. Please add $15.00 to the rates above for any shipment to Alaska, Hawaii, Puerto Rico and the Virgin Islands.

Please note that we do not offer Saturday delivery.

*For your convenience, you will receive a pre-paid return shipping label with any full-priced order.

WHEN WILL MY ORDER BE SHIPPED?

All orders placed Monday thru Friday before 1:00 pm PST take one full business day to process and an additional business day to ship. All orders placed Friday after 1:00 pm PST thru Sunday will be processed the following Monday and can take an additional two business days to ship. You will receive an e-mail confirmation once your order has shipped. This shipping timeline is applicable to all orders, including orders with expedited shipping. 

Our offices are closed Saturday and Sunday and on most major holidays. We do not offer Saturday delivery. 

Please note our updated holiday shipping hours:         

December 22 – January 1           CLOSED

*If your order is placed during the above dates, please allow 3-5 business days for your order to ship from when regular business hours resume.

Want it by December 25th?

SHIPPING METHOD

ORDER BY DATE

FedEx Ground

12/14/17 by 1pm PST

FedEx 2Day

12/19/17 by 1pm PST

FedEx Overnight

12/20/17 by 1pm PST

 

Please contact Customer Care at 888.444.7748 or CustomerCare@trinaturk.com for more information concerning our hours and shipping policy.

HOW DO I KNOW MY ORDER WAS SHIPPED?

We will send you an e-mail with your tracking number and a link to where you can track it online once your order has been shipped

DO YOU SHIP INTERNATIONALLY?

Yes, we do! Please use our International Checkout option located in your shopping bag. 

DO YOU SHIP TO PO BOXES OR APO/FPO ADDRESSES?

For security reasons, we do not ship to P.O. boxes or APO/FPO addresses.

FLASH OR PRIVATE SALES

An $8 flat rate shipping fee may apply to flash sale items.